When you become one of our valued agencies after deciding you want to do away with the old and start with the new (automation!), this is how things will unfold.
The first thing we do is build out your DESi installation by creating your Contractor, Client and all related tables within DESi. This includes creating your contractor attributes and existing client care preferences.
The DESi System comes with several powerful reports that keep you and your staff full informed of various operations and metrics within DESi. But we know you will have your own reporting needs too. Flipside Automation staff will work with you to get those reports created and available to you within DESi.
The DESi System has extensive online help available on every screen. DESi's alert messages even try and help you with tasks it detects you are having trouble with. Beyond that, Flipside Automation can provide remote training of your staff or we can even come to your office and conduct staff training there..
We strongly suggest that your staff work with DESi in parallel with your existing workflow until they are comfortable with the transition from tedious manual repetition to full automation.
Then you GO LIVE! DESI is online and providing you with fully integrated operations of your shift scheduling, Client & Contractor management, financials and complete SMS interactiion between your office and your contractors.
DESi is a powerful system and while it is relatively easy to learn you will have questions along the way. Flipside Automation is committed to providing unmatched support to your staff via email, live chat or phone. Our support engineers will have the answers and will take the time to ensure your staff understands.
The best way to really understand DESi is to allow us to give you a no-obligation 15 minute online demonstration. We're pretty sure you will find yourself impressed.
Let's TalkFlipside Automation is driven by a desire to create automated office systems that not only save our client tons of labor costs but also enriches their employee's work day by allowing them to contribute in more satisfying ways.
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